FREQUENTLY ASKED
QUESTIONS

While we are continuing to expand, only Arroyo Kitchen's teabags and vegan jerky can be found in stores. California: Mitsuwa - Southern California 99 Ranch- Southern California Eternity Mart - Los Angeles Mission Square Market - San Diego Stehly Farms Market - San Diego Tri-County Produce - Santa Barbara Ojai Valley Ranch Market - Oak View Hawaii: Down To Earth Illinois: Gene's Sausage Shop - Chicago Olivia's Market - Chicago Michigan: Toski Sand Deli-Party Store - Petoskey Nebraska: Food E Concepts Inc. - Omaha Ohio: Clifton Market - Cincinnati Jungle Jim's Utah: Good Earth Markets Virginia: City View Market - Lynchburg Wisconsin: City View Market - Madison

Yes, most of our products are vegan-friendly. We have plenty of non-cruelty vegan options to choose from: - Arroyo Kitchen Teabags - Arroyo Kitchen Vegan Jerky - Arroyo Kitchen Midnight Spice Sauce - Arroyo Kitchen Premium Candles - Arroyo Kitchen Hand Sanitizers However, please note that our Arroyo Kitchen Delicious Onion Sauce contains Pecorino cheese and Milk.

Yes, most of our products are gluten-free EXCEPT our Vegan Jerky, which contain wheat.

Our products are proudly made under high standards in Taiwan and Italy.

Yes, Arroyo Kitchen offers wholesale pricing for qualified retailers! Our wholesale services are directly handled by Faire, which is an online wholesale marketplace. To apply for a wholesale account with us, please visit https://faire.com/direct/arroyokitchen For more information on our wholesale services, please visit: https://www.arroyokitchen.com/wholesale Need wholesale customer support?

Yes! Arroyo Kitchen's loyalty program is FREE and easy to join. Start getting rewarded today by earning points that can be used to pay for your future purchases. For more information, please visit: https://www.arroyokitchen.com/loyalty

Our teabags contain step-by-step instructions on the back of the packaging on how to open them. Step 1: Turn the bag so the double-stitch side of the string is facing you Step 2: Look at the double stitch side and follow it to the far left bend of the string Step 3: Undo the first loose knot by pulling the string tail out of the loop Step 4: Pull the tail of the string gently, and it will slowly unravel the stitching Video:

- Rose Oolong Tea: Light, fragrant, and floral blend of real rose petals and oolong tea, creating a soft and delicate brew. - Jasmine Green Tea: Our green tea is blended with jasmine flowers and compliments the tea with a floral taste and aroma. Green tea is made of unoxidized leaves and contains the largest amount of antioxidants! - Osmanthus Oolong Tea: Osmanthus is a yellow-gold flower grown in Southern China. When blended with our premium oolong tea, osmanthus adds a distinctly sweet and buttery fragrance. - Destress Oolong Tea: Our Destress Oolong Tea is blended with Osmanthus flower, mint, lemon balm, and verbena plant, which gives our blend an herbal aroma to promote relaxation.

Our teas naturally contain caffeine, derived only from the tea leaves and carefully cultivated without artificial methods. We believe in preserving the integrity of our tea leaves, ensuring a pure tea experience. Each teabag contains around 30-50 mg of caffeine. The FDA Recommended Daily Caffeine Intake is 400mg.

Absolutely, our tea is unsweetened and free from any added sugars or flavorings, just pure tea leaves.

"Cold brew" is a method of brewing tea without using hot water. To cold brew our tea, add one individual pyramid teabag to a pitcher or container, add room temperature water, and refrigerate overnight for 5-8 hours. Once the brew is ready, remove and discard the teabag. We recommend using one teabag for every 500 mL of water. Our teabags offer a harmonious experience, whether savored hot or chilled. Our hot brew envelops the senses with a calming and rich tea flavor profile. Chilled, the tea transforms into a refreshing, smooth, and cooling infusion.

Our whole tea leaves are designed to be used multiple times, and the number of uses depends on the brewing method. For hot brewing, our individual teabags can be steeped up to 3 times. For cold brewing, we recommend using our individual teabag only once, as the longer steeping time extracts more of the flavors from the leaves. Our whole-leaf teabags ensure quality flavor every time, without tasting watered down.

Our commitment to quality and sustainability sets Arroyo Kitchen's tea apart as a premium product. We partner with local Taiwanese farmers prioritizing sustainable farming practices and maintaining strict quality control measures. Our tea is sourced from the natural beauty of Taiwan's lush mountain climate and harvested only 1-2 times a year per season. Unlike mainstream tea bags that are filled with “dust” or “fannings,” our premium tea bags are filled with high-quality whole tea leaves ensuring a rich flavor.

At Arroyo Kitchen, we're passionate about sharing the rich flavors of Taiwanese tea culture with the Western world. Although we don't offer loose-leaf options, we've selected a teabag format that balances convenience with quality, allowing you to enjoy our unique tea flavors anytime, anywhere.

Our tea bags are made with PLA bioplastic derived from corn fiber. These innovative teabags are designed to biodegrade naturally after one year, minimizing their ecological footprint by leaving nothing behind. Our PLA tea bags can also withstand high temperatures due to their high melting point.

Our Arroyo Kitchen teabags packaging is made from fully recyclable paper materials. The individual pyramid teabags are made from PLA corn fiber that is biodegradable after one year. We're committed to reducing our environmental footprint and promoting sustainability in our operations.